~ Our Guarantee ~

As always, our main concern is that you are happy with your purchase.
We will accept undamaged jewelry for exchange
or refund at any time.

• Security - Our web site uses the latest internet technology to make your orders secure. You need not fear that someone can intercept your personal information.
• Ordering - Click on any item to view details and pricing information. After you add an item to your shopping basket you will be given the option to continue shopping or to checkout. Checkout is a simple process. Just follow the instructions.
• Shipping -Options are Overnight Federal Express - $17.00, 3 day UPS - $9.50, and US Priority Mail - $17.00. You will be given an option at checkout. Outside the US orders can be arranged through e-mail or call us.
• Delivery Time - We will ship in stock items within two days of receiving your order. Items which have to be made will be shipped within two weeks. Let us know when you will need your order and we will do our best to get it to you at that time. At checkout there is an opportunity to give us special instructions.
• Gift Wrapping - All of our jewerly is delivered in a Dallas Pridgen Jewelry felt jewelry bag which is placed in our cotton-filled signature gift box.
• Returns and Exchanges - Please wrap and pack securely and include your invoice telling us what action you are requesting.